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We at Alexories want to give our customers a fair, rewarding and enjoyable shopping experience. We uphold ourselves according to those same values, understanding that great service equals happy customers. Our store policies are detailed below, please have a look. Contact us at shop@alexories.com to learn more.

 

STORE POLICY

Custom jewelry items are personalized just for you. There are no returns on custom items. All sales are final unless other wise stated. Due to supply shortages please allow up to 6-8 weeks on all custom orders including shipment. Non custom orders are shipped standard 7-10 day as per our policy and the shipping method selected by you during check out. 

All apparel items are final sale unless otherwise stated. Please check the sizing suggestions before purchase 

 If there are any issues with your item upon receipt, please contact us at info@alexories.com within 72 hours and we will be happy to assist you. Please allow at least 48 hours for a response.


SHIPPING


All shipping costs will be added to your total during checkout. After shipment and receipt of your tracking information, we will no longer be responsible for the delivery of your package. All issues with receiving your item will be handled by the shipping company. 


Privacy policy 

When you purchase items from our store, we collect the personal information you give us such as your name, address and email address.When you browse our store,Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.



CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose.

Credit / Debit Cards
PAYPAL

Offline Payments

Payment Methods
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